The arrival of interactive touch screen kiosk in various business set up has ease the administration process of the management to a great extent, the main purpose of this device is to enhance the quality of the service and bring efficiency in the day to day work culture of the organisation. Currently it has been increasingly used in many fields like education, e-commerce, telecommunications, water and power bill payment, healthcare, exhibitions, trade show hospitality, banking, retail and rent kiosk many other sectors.
Many kiosk manufacturing companies are providing these touch screen devices on lease and rental process for service provider, most of these devices accepts cash, coins, and cheque and demand drafts, credit and debit cards for payment facility. It has been designed with latest software applications to assist the customers and it is integrated with scanner which can easily detect fake currency notes.
Prior to the arrival of these state of the art devices customers were forced to pay their bills during official working hours, in the current scenario it has completely changed as the competition among the firms is very intense. Service providers are forced to use these technological devices to satisfy the customers need, they can also place these machines in strategic locations for image building and promotional activities.
By using these touch screen devices both users and service providers can have many benefits, almost the entire transaction process is streamlined as users can perform online transaction anytime. These informative kiosk services are bound to increase the interaction among all the stakeholders and profit to the company as many complex works has been simplified through this system.
Touch screen devices have been widely used in developed countries in almost all the business sectors; it is steadily increasing in the emerging economic countries. Many small and medium scale industries are entering in the manufacturing sector of these devices; they are also providing these services on rental basis for trade show kiosk rental exhibitions and various other purposes. The entire data stored in the machines are secured and it can be accessed only by the management, almost the features are easily configurable by the users according to their convenience.
The extensive use of Information kiosk machine can be predominantly seen in the urban areas, it is partly because of communities are partly ahead of the technological knowledge in India. It is bound to increase in rural and semi rural areas once the digitalisation has penetrated in this system.
Some of the salient features of these touch screen devices are as follows:
1. It has designed with user friendly approach
2. Quick and flexible mode of transaction
3. It can be easily shifted from one place to another
4. Safe and secured data of information
5. Unlimited data storage capacity
6. Easily configurable software applications
7. Automatic updates
8. Round the clock service and many others.
These visually appealing devices are now become an integral part of the business industries as it performs the transactions on a real time, it is also integrated with videos, images and graphics.